Terms of Use

Effective:

March 11, 2026

1. Acceptance of Terms

Thank you for visiting the website of Hellora, Inc. (formerly Eqo Technologies, Inc.) (“Hellora”, “we”, “us”, or “our”).

These Terms of Use govern your access to and use of the website located at https://hellora.com (the “Website”), including all content, features, and functionality available through the Website.

By accessing or using the Website, you agree to be bound by these Terms of Use and our Privacy Policy available at https://hellora.com/privacy-policy. If you do not agree to these Terms of Use, you must not access or use the Website.

For clarity, these Terms of Use apply only to use of the Website. Hellora provides software services to its customers through separate written agreements. Those agreements govern use of the Hellora platform and will take precedence over these Terms where applicable.

2. Provision of Services; Restrictions

Hellora provides technology used by employers to manage recruiting communications and candidate relationship workflows.

Hellora reserves the right to modify, improve, suspend, or discontinue any portion of the Site and Services at any time without notice.

Hellora may also provide the Site and Services through subsidiaries, affiliated entities, or third-party service providers.

You agree not to use the Site and Services for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the Site and Services.

You may not:

  • attempt to gain unauthorized access to the Site or Services
  • probe, scan, or test the vulnerability of our systems
  • use hacking, password mining, or similar techniques
  • interfere with the proper functioning of the platform
  • access information not intentionally made available to you

Hellora may investigate suspicious activity and may cooperate with law enforcement authorities where appropriate.

3. Proprietary Rights

The Site and Services may contain proprietary and confidential information including trademarks, service marks, software, designs, and content protected by intellectual property laws.

All content on the Site and Services is owned by Hellora, its licensors, or its partners, unless otherwise indicated.

You may not reproduce, distribute, modify, sell, license, or create derivative works from any materials on the Site without prior written permission.

Any third-party trademarks or logos appearing on the Site belong to their respective owners.

All rights not expressly granted in these Terms are reserved by Hellora.

4. Messaging Communications (SMS and Email)

You may choose to interact with Hellora or an organization using Hellora through messaging services including SMS, MMS, or email communications.

By providing your mobile phone number or contacting an organization using Hellora through messaging services, you represent that:

  • you are the authorized user of the mobile device
  • the phone number you provide belongs to you
  • you are authorized to incur any applicable messaging charges

You may receive messages regarding:

  • job opportunities
  • recruiting updates
  • hiring process notifications
  • recruiting events
  • direct communication from recruiters

Message frequency may vary.

Standard message and data rates may apply depending on your wireless provider.

You may opt out of SMS messages at any time by replying “STOP.”

For assistance, you may reply “HELP” or contact privacy@hellora.com.

Hellora and wireless carriers are not responsible for delayed or undelivered messages.

5. Artificial Intelligence and Automated Features

Hellora may provide automated features, including software tools and artificial intelligence systems, that help organize candidate information, generate summaries, recommend candidates, or assist recruiters with communication workflows.

These features are provided for informational and operational purposes only.

Outputs generated by automated systems should not be relied upon as the sole basis for hiring or employment decisions, and Hellora makes no guarantees regarding the accuracy, completeness, or suitability of such outputs.

Users are responsible for reviewing and making their own employment or recruiting decisions.

6. Termination of Use

Hellora reserves the right to terminate or suspend your access to the Site and Services at any time for any reason.

Your obligations under these Terms will survive termination of your use of the Site and Services.

7. Disclaimer of Warranties

Your use of the Site and Services is entirely at your own risk.

The Site and Services are provided “AS IS” and “AS AVAILABLE.”

Hellora makes no warranties or representations of any kind, express or implied, regarding:

  • the operation of the Site and Services
  • the accuracy or completeness of content
  • uninterrupted or error-free operation
  • correction of defects

This includes implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the fullest extent permitted by law, Hellora and its affiliates will not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including but not limited to:

  • loss of profits
  • loss of business
  • loss of data
  • loss of goodwill
  • service interruptions

arising from the use or inability to use the Site and Services.

Where certain limitations of liability are not permitted by law, liability will be limited to the maximum extent permitted by applicable law.

9. External Content

The Site and Services may include links to third-party websites or content.

Hellora does not control and is not responsible for any third-party content, products, or services.

10. Data Extraction and Automated Access

You may not use any automated system, including bots, scrapers, or data mining tools, to access, copy, extract, or collect information from the Site or Services without prior written permission.

You may not use content or data from the Site or Services to train machine learning or artificial intelligence systems without express written consent from Hellora.

11. Governing Law

These Terms of Use and any disputes arising out of or relating to the Website shall be governed by and interpreted in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in the State of Delaware, and you hereby consent to the personal jurisdiction and venue of those courts.

Hellora reserves the right to seek injunctive or equitable relief in any jurisdiction where a violation of these Terms may occur.

12. Severability; No Waiver

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Failure by Hellora to enforce any right or provision of these Terms will not constitute a waiver of that right.

13. Entire Agreement

These Terms constitute the entire agreement between you and Hellora regarding the use of the Site and Services.

You may be subject to additional agreements when using other Hellora products or services.

14. Changes to the Terms

Hellora may modify these Terms from time to time.

Changes become effective when they are posted on the Site.

Your continued use of the Site and Services after changes are posted constitutes acceptance of the revised Terms.

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