Privacy Policy

Effective:

May 31, 2026

Overview and Scope

This Privacy Policy describes how Hellora, Inc (“Hellora”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website located at https://hellora.com and when you interact with our recruiting platform and related services (the “Service”).

Hellora provides software used by employers to manage recruiting activities, communicate with candidates, and maintain talent relationships.

This Privacy Policy does not apply to personal information that Hellora processes on behalf of its customers (the employers using the Hellora platform). When you apply for a job or otherwise interact with an employer using Hellora, the privacy practices of that employer govern how your personal information is processed.

Hellora may process personal information on behalf of its customers according to the terms of the agreements we have with them. If you wish to access, update, or delete personal information submitted to an employer through the Hellora platform, you should contact that employer directly.

1. The Personal Information That We Collect and Use

The personal information we collect depends on how you interact with our Site and Services.

Information you provide directly

We may collect information you provide to us when you interact with the Site or Service, including:

  • name
  • email address
  • phone number
  • employer or company name
  • job title or professional information
  • information provided through contact forms, demo requests, event registrations, or communications with us

If you choose not to provide requested information, this may limit our ability to provide certain services or respond to your request.

Candidate information processed through the Service

Employers that use Hellora may process candidate information through the platform. This may include:

  • name and contact information
  • resume or CV information
  • work experience
  • licenses or certifications
  • professional qualifications or languages
  • recruiting activity such as job applications or referral information
  • communications between candidates and recruiters, including SMS or email messages

Hellora processes this information on behalf of the employer using the platform.

Information collected automatically

When you visit our Site, we may automatically collect certain information about your device and usage of the Site, including:

  • IP address
  • browser type
  • device information
  • pages visited
  • time spent on pages
  • referring websites

We may use cookies and analytics tools to collect this information. These technologies help us operate the Site and understand how users interact with our services.

2. How We Use Your Personal Information and the Basis on Which We Use It

We use personal information to:

  • respond to inquiries or requests
  • verify identity where necessary
  • communicate with you regarding the Site or Service
  • provide and operate the Hellora platform
  • improve and analyze the performance of our Site and Services
  • maintain the security and integrity of our systems
  • comply with legal obligations

In many cases we process personal information in order to provide our services or respond to requests. We may also process information for legitimate business purposes such as improving our products and maintaining system security.

Hellora may also use automated technologies and artificial intelligence features within the platform to assist employers with organizing candidate information, generating summaries, and supporting recruiting workflows.

3. Your Rights Over Your Personal Information

Depending on applicable law, individuals may have certain rights regarding personal information we hold about them. These rights may include the ability to request access to, correction of, or deletion of personal information.

Because Hellora typically processes candidate information on behalf of employers using our platform, requests relating to candidate data should generally be directed to the employer that collected the information.

Hellora will assist its customers in responding to such requests where required.

If you would like to exercise rights relating to personal information collected directly by Hellora, you may contact us using the details listed at the end of this Privacy Policy.

4. Information Sharing

We may share personal information in the following circumstances.

Hellora Customers

Employers using Hellora to manage recruiting activities may receive or access personal information submitted through their recruiting processes.

Service Providers and Business Partners

We may provide personal information to companies that help us operate our services. These service providers may assist with functions such as:

  • cloud hosting and infrastructure
  • SMS messaging delivery
  • email delivery
  • analytics services
  • artificial intelligence features used within the platform

These companies are authorized to use personal information only as necessary to provide services to Hellora.

Legal Requirements

We may disclose personal information to law enforcement authorities, regulators, courts, or other parties where necessary to comply with legal obligations or to protect the rights, property, or safety of Hellora, our customers, or others.

Business Transfers

If Hellora is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.

5. Information Security and Storage

Hellora implements technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or alteration.

These measures include the use of secure infrastructure, encryption in transit, and access controls appropriate to the nature of the information processed.

Despite these measures, no system can guarantee complete security.

6. Data Retention

Hellora retains personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy.

Personal information processed on behalf of employers is retained according to the employer’s use of the platform and applicable legal obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify users by posting the updated policy on our Site or through other appropriate communication methods.

We encourage you to review this page periodically to stay informed about our privacy practices.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Hellora, Inc.
[email protected]
https://hellora.com

Privacy Notice for California Residents

This section applies to individuals who are residents of California.

The California Consumer Privacy Act (“CCPA”) provides California residents with certain rights regarding their personal information.

Categories of Personal Information Collected

Depending on how you interact with our Site and Services, we may collect the following categories of personal information:

Identifiers

Examples include name, email address, phone number, IP address, or other online identifiers.

Professional or Employment Information

Examples include resume information, work experience, licenses, certifications, or other employment-related information.

Internet or Network Activity Information

Examples include browsing activity on our Site and interactions with our Service.

How We Use Personal Information

We may use personal information to:

  • provide and operate the Hellora platform
  • communicate with users
  • analyze and improve our services
  • maintain system security
  • comply with legal obligations

Sharing of Personal Information

We may disclose personal information to:

  • employers using the Hellora platform
  • service providers who assist us in operating the Service
  • legal or regulatory authorities when required

Hellora does not sell personal information.

California Privacy Rights

California residents may have the right to:

  • request access to personal information we hold about them
  • request deletion of personal information
  • request correction of inaccurate personal information
  • not be discriminated against for exercising privacy rights

Submitting Privacy Requests

To submit a privacy request, please contact:

[email protected]

If Hellora processes your personal information on behalf of an employer using our platform, you may also need to contact that employer directly.

0%
100%